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Givli Labels Help
Find answers to common questions
Buying & portal access
What do I get when I buy a label pack?
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How long do I have access to the Givli portal?
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Is there a separate subscription?
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How do I activate my labels?
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Can I manage multiple labels or packs from one account?
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Using your labels
What can I put the labels on?
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Do I need an app?
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What happens when someone finds and scans an item?
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Will the finder see my phone number, email address or child's name?
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What should I do if a QR label will not scan?
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What happens if I replace or lose an item?
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Orders & customer support
How do I check my order or delivery status?
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What should I do if my labels have not arrived?
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Can I get help with a damaged or unreadable label?
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How do I contact Givli support?
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Clubs, schools & PTAs
How does buying through a club, school or PTA link help them?
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Can I buy labels without supporting a club?
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Can I support more than one organisation?
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Still need help?
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